Virtual Legality #17 - Gamestop and Kingdom Hearts: Broken (Pre-Order) Promises (Hoeg Law)

Key Points

• Pre-ordering products, particularly limited edition items like the Kingdom Hearts 3 PlayStation 4 Pro, does not legally guarantee that the consumer will receive the product, as retailers like GameStop reserve the right to cancel pre-orders at their discretion due to limited quantities or other reasons.
• Retailers' terms and conditions often state that they can cancel orders for any reason before the exchange of goods is completed, which means consumers should be cautious and not fully rely on pre-orders as confirmation of purchase.
• When pre-ordering exclusive items, consumers should have a backup plan and not make decisions that could be detrimental if the order is canceled, as legal rights and obligations don't require the retailer to fulfill every pre-order.