Virtual Legality
Virtual Legality
Virtual Legality is a continuing series discussing the law, video games, software, and everything digital, hosted by Richard Hoeg, of the Hoeg Law Business Law Firm (Hoeg Law).
Richard Hoeg
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CREDIT DECLINED | Mastercard, Steam, and the Importance of What Corporations *Don't* Say (VL)

Aug 5, 2025 • 36 mins

In this episode, lawyer Richard Hoeg explores the recent rule changes on platforms like Steam and itch.io, driven by the power of payment processors. He discusses the importance of understanding legality versus corporate policies, with a focus on Mastercard's influence and their public statements. Hoeg analyzes the media's misinterpretation of Mastercard's stance, Valve's response, and the legal implications of such policies. Concerns over Mastercard's broad discretion, enforcement, and antitrust laws are addressed, along with the effectiveness of petitions, direct action, and the long-term implications for alternative platforms.

Key Points

  • Payment processors like Mastercard and Visa have been influencing the content policies of digital distribution platforms like Steam and itch.io by threatening to withhold their services for certain types of content, despite the legality of such content.
  • Mastercard's rule 5.12.7 allows it to restrict transactions that may damage its brand or reflect negatively on its trademarks, which goes beyond merely ensuring compliance with the law and introduces a subjective standard that can lead to over-censorship.
  • Supporting alternative platforms and initiatives that resist this kind of censorship, as well as directly communicating concerns to payment processors, can help maintain freedom of expression in digital media.
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